Back on a Saturday morning in July, 2015, my family gathered around our dog and helped her open the subscription box we'd ordered for her. We thought it would be fun if she received a monthly delivery of treats and toys, and she was not disappointed. Later that day, my 8 year old daughter asked, "Wouldn't it be cool if our chickens got their own box of treats?" And the rest is history! We sent our first box of chicken keeping supplies to about 100 excited subscribers in October, 2015.
Chicken keepers ourselves, we would never include an item in our boxes that doesn't get our flock's cluck of approval. You'll find that we put a great deal of thought, research and time into the selections for each monthly box.
Henny & Roo boxes make the perfect gift for the chicken keeper in your life (even if that's you!). Show your loved one that you support their favorite hobby by purchasing a subscription or something from our Shop.
Thanks for visiting, and please contact us with any questions at email@example.com.
Owner, Henny & Roo
What types of items are included in each Henny+Roo box?
Typically, each box will contain a chicken treat, a medical or health product, a book or magazine, and a couple of fun and useful chicken-themed items for you. Please note that each monthly box is different, and the products shown in images on this site may or may not be included in every Henny+Roo box. We may also make substitutions based on product availability.
Do your boxes sell out?
Yes, sometimes we underestimate just how excited our fans are about our boxes. If we are sold out, you can usually purchase a subscription for the next month's box, and we will indicate this on the home page. If you'd like a box right away, check our Shop for past month boxes and other gifts.
How is my Henny+Roo box shipped?
Our monthly boxes are shipped using Newgistics and USPS to addresses in the United States. We do not ship internationally at this time. Shipping is $6.95 per box.
When will my Henny+Roo box arrive?
Orders must be placed by midnight Central time on the last day of the month in order to receive the next month's box. Orders placed on the 1st of the month or after will receive the next month's box. For example, if you order your box on October 31, you will get the November box. If you order on November 1, you will start with the December box. If we have extra, past boxes will be available in our Shop.
We ship between the 3rd and 8th. Your box will take 2-8 business days to arrive, and you will receive tracking information via email as soon as your box ships. If you have not received your box 8 business days following the date that you received your tracking email, please contact us promptly at firstname.lastname@example.org. If your tracking information states that your box has been delivered, but you can't find it, please contact your local post office.
Can I return my box?
Boxes or individual box items cannot be returned or exchanged, sorry. Please contact us at email@example.com with any concerns about the contents of your box.
How does subscription billing work?
Our Henny+Roo Standard Box subscriptions can be purchased on a 1, 3, 6, or 12 month payment cycle, and you will be billed $36.90 ($29.95 + $6.95 for shipping) with your initial purchase. Subscriptions automatically renew, and your credit card will be charged $36.90 on the 15th of the month based on the subscription plan you choose until you cancel. Coupon code savings are only applied to your first subscription, not renewals. For example, if you select our month-to-month payment plan, any promotional discounts will only apply to the first box. If you select our 6 month plan, the discount applies to 6 boxes. Contact us at firstname.lastname@example.org with any questions regarding your billing.
How do I stop the automatic renewals?
Easy! Just log in to your account. From there you can edit the subscription or cancel your next renewal. No worries or hassles. We are sorry to see you go but, we'll be right here if you need us again. You can also skip a month from your account page.
Please note: Cancelling does not stop any scheduled shipments, it will just cancel the auto-renewal. For example, if you subscribe for a 3 month plan, and cancel after the first month, you will still receive the remaining two boxes in your subscription (because you paid for them!) but your subscription will not automatically renew.
I'd like to be a brand representative. What's next?
If you have a Facebook group or Instagram page with more than 10K followers where you primarily post content about chicken keeping, shoot us an email at email@example.com.
I have a product I think Henny+Roo customers would love. Who do I contact?
Awesome! Email us at firstname.lastname@example.org with product details and request our Vendor Participation Information Sheet. If your product is too big or heavy to be included in our boxes, we will consider including your brochure (fee applies).
California Proposition 65 Acknowledgment
This acknowledgement is notification to inform you that our products containing wood (primarily, the nesting box liner in each monthly box, but applies to other wood products contained in our boxes) may contain wood dust, a Proposition 65 listed carcinogen. We are providing you this information pursuant to Title 27,
California Code of Regulation ARTICLE 6 Section 25600.2. The applicable warning text is provided below.
WARNING: Drilling, sawing, sanding or machining wood products can expose you to wood dust, a substance known to the State of California to cause cancer. Avoid inhaling wood dust or use a dust mask or other safeguards for personal protection.
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"These boxes make awesome treats for you, your flock and chicken lovers you know."
"This is the most professional, courteous and customer oriented business out there! I absolutely love every shipment I've received. I highly recommend to all my chicken loving friends!"
"Love, love, love ALL the boxes I have received! Great treats, fun gifts and helpful first aid items!"