Welcome chicken keepers!

Back on a Saturday morning in July, 2015, my family gathered around our dog and helped her open the subscription box we'd ordered for her. We thought it would be fun if she received a monthly delivery of treats and toys, and she was not disappointed. Later that day, my 8 year old daughter asked, "Wouldn't it be cool if our chickens got their own box of treats?" And the rest is history! We sent our first box of chicken keeping supplies to about 100 excited subscribers in October, 2015. 

Chicken keepers ourselves, we would never include an item in our boxes that doesn't get our flock's cluck of approval. You'll find that we put a great deal of thought, research and time into the selections for each monthly box.  

Henny & Roo boxes make the perfect gift for the chicken keeper in your life (even if that's you!). Show your loved one that you support their favorite hobby by purchasing a subscription or something from our Shop.

Thanks for visiting, and please contact us with any questions at info@hennyandroo.com. 

Best wishes, 

Tina 

Owner, Henny & Roo

Frequently Asked Questions

What types of items are included in each Henny & Roo box?   
Typically, each box will contain a chicken treat, a medical or health product, a book or magazine, and a couple of fun and useful  chicken-themed items for you. Please note that each monthly box is different, and the products shown in images on this site may or may not  be included in every Henny & Roo box. We may also make substitutions based on product availability.   


Do your boxes sell out?   
Yes, sometimes we underestimate just how excited our fans are about our boxes. If we are sold out, you can usually purchase a subscription for the next month's box, and we will indicate this on the home page. If you'd like a box right away, check our Shop for past month boxes and other gifts.   


How is my Henny & Roo box shipped?      
Our monthly boxes are shipped DHL E-commerce to addresses in the United States. We do not ship internationally at this time.      
 

When will my Henny & Roo box arrive?         
We ship the first week of each month. Orders must be placed by 12pm Central time on the 4th day of each month in order to receive that month's box - unless we are sold out, in which case, you will receive a  Welcome Box, and then the following month's box. Orders placed after  12pm Central on the 4th day or after will receive the next month's box. Your box will take 2-8 days to arrive, and you will receive tracking  information via email as soon as your box ships.         


Can I return my box?            
Boxes or individual box items cannot be returned or exchanged, sorry. Please contact us at info@hennyandroo.com with any concerns about the contents of your box.        


How does subscription billing work?               
Subscriptions can be purchased on a 1, 3, 6, or 12 month payment cycle, and you will be billed $35.90 ($29.95 + $5.95 for  shipping) with your initial purchase. Subscriptions automatically renew, and your credit card will be charged $35.90 on the 15th of the month based on the subscription plan you choose until you cancel. Coupon code  savings are only applied to your first subscription, not renewals. For example, if you select our month-to-month payment plan, any promotional discounts will only apply to the first box. If you select our 6 month plan, the discount applies to 6 boxes. Contact us at  info@hennyandroo.com with any questions regarding your billing.          


How do I stop the automatic renewals?

Easy! Just log in to your account. From there you can  edit the subscription or cancel your next renewal. No worries or  hassles. We are sorry to see you go but, we'll be right here if you need  us again. You can also skip a month from your account page.

Please note: If you cancel after the 15th of the  month, your next box will still ship, but your subscription will not automatically renew the following month. Cancelling does not stop any scheduled shipments you may have, it will just cancel the auto-renew. For example, if you subscribe for a 3 month plan, and cancel after the first month, you will still receive the remaining two boxes in your subscription (because you paid for them!) but your  subscription will not automatically renew.                   
 

I'd like to be a brand representative. What's next?                      

If you have a Facebook group or Instagram page with more than 10K followers where you primarily post content about chicken keeping, shoot us an email at info@hennyandroo.com.                      
 

I have a product I think Henny & Roo customers would love. Who do I contact?

Awesome! Email us at info@hennyandroo.com with  product details and request our Vendor Participation Information Sheet. If your product is too big or heavy to be included in our boxes, we will  consider including your brochure (fee applies).                        
 

People are talking about Henny & Roo

"These boxes make awesome treats for you, your flock and chicken lovers you know."

Melissa Caughey, best-selling author of "How to Speak Chicken" and the Tilly's Nest blog

"This is the most professional, courteous and customer oriented business out there! I absolutely love every shipment I've received. I highly recommend to all my chicken loving friends!"

Donna Tubb, subscriber

"Love, love, love ALL the boxes I have received! Great treats, fun gifts and helpful first aid items!"

Olivia Lebrecque, subscriber